2026 China National Day Holiday Service Notice
2026-09-30

Moore Automation will observe the China National Day holiday from October 1 through October 7, 2026. Normal quotation follow-up, order processing and warehouse coordination will resume on October 8.

Customers preparing plant maintenance, a planned shutdown or an urgent replacement purchase can send requirements before the break. Messages received during the holiday will remain available for review when the sales team returns.

Holiday periodOctober 1–7, 2026

Service resumesOctober 8, 2026

Enquiry channelsales@mvme.cn

Send Exact Part Information Before the Break

Industrial automation parts are often separated by a voltage class, communication interface, safety option, hardware revision or connector arrangement that appears only in the complete catalog number. A family name such as a PLC series, drive range or proximity system is usually not enough to identify the installed configuration.

For time-sensitive requirements, combine the purchasing and technical information in one message. This gives the sales team a clear record to review after the holiday and reduces extra clarification when normal service resumes.

Manufacturer and complete catalog number
Required quantity and delivery destination
Hardware series, revision or firmware requirement
Clear nameplate photos when the label is uncertain
Installed controller, rack, drive or monitoring system
Requested delivery date or planned shutdown date

How Holiday Enquiries Will Be Handled

01 · SEND

Submit the complete request

Email the model numbers, quantity, destination and supporting photos.

02 · RECORD

Keep the information together

Your message remains available with the details supplied during the holiday.

03 · RESUME

Follow-up starts October 8

Catalog-number checks, quotation work and shipping coordination resume after the break.

Shipping dates require order-specific confirmation Warehouse and carrier schedules can differ by location and route. Customers should rely on the dispatch arrangement stated in the quotation or order communication instead of assuming normal shipment during October 1–7.

A Practical Automation Check Before a Planned Shutdown

A holiday shutdown changes staffing and response time as well as production. Before the last operating shift, maintenance teams can preserve the information needed to compare the plant before and after the stop. These checks do not replace the site's approved operating, electrical-safety or restart procedures.

Protect the current configuration

Save the active PLC, DCS and HMI projects, and record drive, servo or intelligent-instrument parameters that are not stored in the main controller project.

Capture the pre-shutdown condition

Record active alarms, drive faults, communication diagnostics and relevant machinery-monitoring readings so the restart team has a baseline.

Identify critical spares precisely

Match each spare to its installed location and retain the complete manufacturer code, option suffix, available quantity and storage location.

Control the restart sequence

Define who authorizes energization and the order in which utilities, control power, networks, safety functions and production equipment return to service.

Useful Ordering Information

Customers can review product categories and purchasing information before sending a request. Internal links help the news page connect readers with the next practical action without repeating material already available elsewhere on the site.

Browse Products How to Order Shipping Methods

Frequently Asked Questions

Can I send an enquiry during the National Day holiday?

Yes. Enquiries can be sent by email or WhatsApp during October 1–7. Normal review and follow-up resume on October 8, 2026.

What should I include for an urgent automation part?

Send the brand, complete catalog number, quantity, destination, required date and any relevant series or revision. Include a clear nameplate photo when the installed label is difficult to read.

Will an order automatically ship during the holiday?

No automatic holiday dispatch should be assumed. Warehouse availability, carrier operation and the destination route must be confirmed for the individual order.

Which parts need the most careful model verification?

Controllers, I/O modules, drives, servo hardware, industrial network devices and machinery-monitoring components commonly use suffixes or option fields that change electrical or mechanical compatibility.